Compliance & Security for B2B IT Rental in India

A consolidated view of how Techvity IT Solutions keeps rented and refurbished IT fleets audit-ready for Indian enterprises — across the DPDP Act 2023, NIST SP 800-88 data sanitisation, and ISO 27001-aligned operational controls.

Why compliance matters for rented IT

A rented laptop is a movable data store. By the time it reaches a Techvity warehouse for return, it has typically held customer-employee credentials, browser-cached PII, source code, financial records, and possibly customer data the employer is legally obligated to protect. Indian law — specifically the Digital Personal Data Protection Act, 2023 — places clear obligations on both the data fiduciary (customer) and the data processor (Techvity) to handle that data responsibly through to deletion.

Techvity treats every returned device as a potential PII vault and applies a documented chain-of-custody from receipt to sanitisation to redeployment or recycling. The documentation set is structured so the customer's CISO, DPO, internal auditor, and external auditor can each get the evidence they need without re-running the workflow.

What you'll find in this section

Documents available on request

Master Service Agreement (MSA) template, Data Processing Agreement (DPA) aligned to the DPDP Act, NIST 800-88 sanitisation SOP, sub-processor list, breach notification procedure, sample Certificate of Data Destruction, sample fleet-level audit CSV. Email techvitytechnology@gmail.com with your company GSTIN and a short use-case to receive the pack.

Frequently asked questions

What compliance frameworks does Techvity align to?

For data sanitisation we follow NIST SP 800-88 Rev 1. For privacy we align to the Digital Personal Data Protection (DPDP) Act 2023 enacted by the Government of India. For information security management, our internal policies are modelled on ISO/IEC 27001 controls and our partner network is asked to evidence equivalent practices.

Do customers get a Certificate of Data Destruction?

Yes. Every device that exits a customer environment via end-of-rental return, AMC retirement, or buyback receives a per-device Certificate of Data Destruction. Each certificate lists serial number, sanitisation method (per NIST 800-88), operator ID, and timestamp. Fleet-level CSV summaries are issued for audit evidence.

Is Techvity prepared for the DPDP Act 2023?

Yes. Techvity acts as a Data Processor for any personal data resident on customer-rented devices. Our Data Processing Agreement template, breach-notification window, and sub-processor list are aligned to the DPDP Act, the MeitY-notified rules, and the Data Protection Board procedures applicable to data fiduciaries in India.

Can I audit your data sanitisation facility?

Yes. Customers under MSA are entitled to one annual on-site audit at the Bangalore facility. Pre-audit documentation includes the sanitisation SOP, chain-of-custody register, sample destruction certificates, and the policy mapping to NIST 800-88 categories (Clear, Purge, Destroy).

How long does Techvity retain device-level data?

Personal data resident on customer devices is sanitised within the documented post-return SLA — typically 7 to 14 calendar days from receipt at the Bangalore facility, with priority queues for sensitive customers. Sanitisation certificates and chain-of-custody records are retained for 7 years for audit purposes.